Troubleshooting : frequent problems on cameras GoPro

 

Problem with my videos

My videos are fuzzy !

Symptom : My videos are fuzzy or blurry when I shoot underwater

Problem : This is not really a "problem". The lens mounted on your GoPro is a wide lens and generates a blur on videos recorder underwater.

Solution : You have to replace the original GoPro wide lens by a flat lens. You will find some flat lenses on this website. Consult FAQ in order to choose the one which fit the best with your need.

 

My videos are abnormal !

Symptom : My videos are over-couloured (red, orange colors), or with an over-exposure (white videos), or anything else which seems abnormal to you. 

Problem : Most of problems on your videos are linked to the firmware version of your camera.

Solution : Update firmware of your camera (update procedure is not the same for GoPro HD Hero and GoPro HD Hero 2) 

 

Problems with my GoPro camera or my accessories

Problem with my LCD BacPac

Symptom : My camera GoPro HD 1080p makes a weird noise (crakle) when I plug the LCD BacPac. When I unplug the LCD, my GoPro does not work anymore...

Problem : The firmware of your camera is not up to date

Solution : Update firmware of your camera (update procedure is not the same for GoPro HD Hero and GoPro HD Hero 2) 

 

On my GoPRo HD2 camera, I shoot in 25 images/s instead of 30 images/s.

Symptom : Your GoPro HD Hero 2 indicates 1080-25 instead of 1080-30.

Problem : The firmware of your camera is not up to date

Solution : Update firmware of your camera